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帳號問題

帳號問題

今早登入說密碼錯誤,試了幾次也不行,懷疑被盜了。我之後改了密碼,等一小時再試(因輸入錯密碼太多次),又密碼錯誤,想再多試一次就已經說輸入錯密碼太多次,是因為和一小時前試的累計了?
應該是和一小時前試的累計了,以前試過打5次ncorrect pw(忘了自己改了pw),真的要等至少1 hr

btw csl如果進不到帳記住寄ticket給TNT,等他們protect freeze再拿回...


還有...最好找找以下資料:
-帳號物品(inventory, shop, gallery)
-寵物(最好有transfer record/領養日期)
-寵物裝備,能力,可穿戴物品
-被警告/suspend的原因
-兌換過的NC card code/rare item code
-有沒有用過premium/買NC
-email,如有改過最好把之前的也找出來
-尼奧郵件
-尼奧好友
-現在和以前用過的密碼
忘ホスゆ 忘ホスゆ 夢見ペアシ
明日ゾ今日プベ夢ズ近ゆゾォクプ
So annoying, I havent changed the PW and I always keep login, so it is very likely someone hacked into the ac. But even if I change the PW using the reset function, I still cannot login with the new PW... This is so strange. I am sure this is not the problem of neopets website becoz I can login with my side ac.
Btw, ticket already sent using side ac, but duno when will get the reply
I tried again just now. I changed the PW and login immediately, but  still incorrect PW... Confused about what is going on
I tried again just now. I changed the PW and login immediately, but  still incorrect PW... Confused about what is going on
01csl262 發表於 24-9-2016 06:38 PM
其實你收到改pw的mail嗎?
忘ホスゆ 忘ホスゆ 夢見ペアシ
明日ゾ今日プベ夢ズ近ゆゾォクプ
5# celestial_being
yes. every time i use the function, there will be email giving a link to change the PW. Then after change, another email sent to inform I had changed the PW.

Btw, I want to know if someone changed the PW not using the reset feature, will I get any email notification?
5# celestial_being
yes. every time i use the function, there will be email giving a link to change the PW. Then after change, another email sent to inform I had changed the PW.

Btw, I want to kn ...
01csl262 發表於 24-9-2016 06:45 PM
現在好像一定要reset的...唯一可能是reset glitch了
忘ホスゆ 忘ホスゆ 夢見ペアシ
明日ゾ今日プベ夢ズ近ゆゾォクプ
... But then why I cant login before changing PW??
... But then why I cant login before changing PW??
01csl262 發表於 24-9-2016 07:16 PM
那csl你有沒試之前幾次reset的password?
忘ホスゆ 忘ホスゆ 夢見ペアシ
明日ゾ今日プベ夢ズ近ゆゾォクプ
I reset the same PW, so should be considered as tried
User Lookup: 01csl262
This account has been disabled.

All you can do is to send in ticket to claim your account back.

從不知幾時開始帳號被凍是不會在登入時告訴你凍結原因, 只會在登入時不給你登入成功永遠說你密碼錯誤. 下次遇上這種情況第一時間應該以其他帳號登入去看帳號查找看看有沒有被凍結.
by 路西法的化身•無影

鬼魂女王
&邰風
FREAKING KORBATGATE
User Lookup: 01csl262
This account has been disabled.

All you can do is to send in ticket to claim your account back.

從不知幾時開始帳號被凍是不會在登入時告訴你凍結原因, 只會 ...
lucy_haha 發表於 24-9-2016 10:19 PM
即是要send ticket才*有可能*知道原因?
忘ホスゆ 忘ホスゆ 夢見ペアシ
明日ゾ今日プベ夢ズ近ゆゾォクプ
^ 你說的對.
而且最壞情況下*touch wood*如果TNT認為你嚴重違規(用bot)有可能連你發送票據的帳號都凍結(因為知道你是帳戶主人).

但這個"密碼錯誤"做法其實有可能是為了保障帳戶安全, 有機會是為了帳號被凍期間有任何人嘗試去測試密碼. 當然帳號被鎖原因則因此變得難以得知也很誤導不知情的用戶.
by 路西法的化身•無影

鬼魂女王
&邰風
FREAKING KORBATGATE
^ 你說的對.
而且最壞情況下*touch wood*如果TNT認為你嚴重違規(用bot)有可能連你發送票據的帳號都凍結(因為知道你是帳戶主人).

但這個"密碼錯誤"做法其實有可能是為了保障帳戶安全, 有機會 ...
lucy_haha 發表於 25-9-2016 12:12 AM
其實我覺得這方法保障不了甚麼,知道原因不等於可以冒認帳戶主人會帳號
忘ホスゆ 忘ホスゆ 夢見ペアシ
明日ゾ今日プベ夢ズ近ゆゾォクプ
^ 不是啦, 重點是保護密碼不是保護原因.
by 路西法的化身•無影

鬼魂女王
&邰風
FREAKING KORBATGATE
Well, my ticket sent is still 'Open' status. But when I search seems the ac is frozen already. Maybe Lucy is right. But I remember when I tried to login a frozen ac, there was reminder informing that I was frozen.
Btw, I didnt do anything special recently. I would admit I had done something that may make me be frozen, but already long time ago...
你是說那個告訴你帳號被鎖的通知? 那個非常誤導人的通知會說帳號被凍和原因, 但實際上它寫的原因是試太多次密碼, 也會說明帳戶被鎖多久, 帳戶本身可不會被凍(查找會找到正常頁面). 反而帳號真的被凍是不會登入成功讓你看到那個畫面並說明原因.
by 路西法的化身•無影

鬼魂女王
&邰風
FREAKING KORBATGATE
Well, my ticket sent is still 'Open' status. But when I search seems the ac is frozen already. Maybe Lucy is right. But I remember when I tried to login a frozen ac, there was reminder informing that  ...
01csl262 發表於 25-9-2016 08:04 PM
可能csl上過多年AC Hall of Fame
(雖然這裡不少人上過 )

p.s. 想問一下CG(cookie grabber)是否還有在尼奧出現?
忘ホスゆ 忘ホスゆ 夢見ペアシ
明日ゾ今日プベ夢ズ近ゆゾォクプ
可能csl上過多年AC Hall of Fame
(雖然這裡不少人上過 )

p.s. 想問一下CG(cookie grabber)是否還有在尼奧出現?
celestial_being 發表於 26-9-2016 06:28 PM
有, 不過最近沒聽說有CG出沒. 如果有CG出沒HC應該會恐慌有許多人開版 lol
by 路西法的化身•無影

鬼魂女王
&邰風
FREAKING KORBATGATE
Well...
Looks like a mass freezing inccident confirmed. I was not sure if this is really a common thing as HC is now much slower than before.
by 路西法的化身•無影

鬼魂女王
&邰風
FREAKING KORBATGATE
Csl, does your email registered for the frozen account still active? Check the email, looks like people are receiving eamils to tell them to reset password before they can log in. I'm NOT sure if that's really from TNT or not, but at least it might be the reason for your account being frozen.
by 路西法的化身•無影

鬼魂女王
&邰風
FREAKING KORBATGATE
    
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